Business services are activities that benefit companies without supplying physical goods. They help businesses in marketing, production, safety, cost and convenience purposes.
Some examples of these business services are IT, which provides in-house products that help other businesses perform their functions; shipping, which is a service that supports shipping operations; and finance, which helps companies manage and track finances.
There are three main types of business services: B2B, social, and personal services.
B2B services provide a product or service to other businesses at a flat or hourly rate. They help these customers in operating their business, reducing costs or generating more output.
A good example of a business service is information technology (IT) which aligns IT assets with the needs of the company’s employees and customers, supporting its ability to be profitable. This may include IT infrastructure audits and the provisioning of an employee self-service portal to improve communication.
The business service industry is located worldwide, with the largest markets in North America and Europe. However, as more companies are created in emerging markets such as China and India, the business service industry is following these developments, introducing new types of business solutions that meet the demand for high-quality services.
There are many different career paths in the business services industry, with opportunities ranging from customer support and marketing to human resources and accounting. These careers offer a great deal of flexibility, allowing you to pursue your interests and try new things.